Organic Natural Skin Care UK

Natural Skin Care Products - Antique Apothecary Client Services

Natural Beauty Products

Organic Beauty and Effective Skin Care

Customer Service | Antique Apothecary Online Shop of Natural and Organic Skin Care and Beauty Products

We’d love to hear from you!

Your complete satisfaction is our first priority!

Our goal is to assist you safely. If you have a question regarding our natural skincare beauty products and/or about an ailment, herb or natural healing and would like to have our herbalist give you advice, contact us using the "Contact Form" below, indicating the skin concern you are looking to address and we’ll be in touch with you as soon as possible. We are looking forward to helping you!

Antique Apothecary Natural Organic Skincare Online Shop

Please, email us at only if you want to contact us for questions about our products. Any other communications will not be taken into consideration. Thank you.


Please, read these Terms of Website Use carefully before you start to use the site. By using our site, you indicate that you accept these Terms of Website Use and that you agree to abide by them. If you do not agree to these Website Use Terms and Conditions, you do not have our permission to use our site.

Revision Date: 01.08.2019

These Terms apply to the use of Our Website (Our Website) by You (the visitor to Our Website).

Please, read these Terms carefully. By using Our Website, You indicate that You accept these Terms and that You agree to abide by them. If You do not agree to these Terms, please refrain from using Our Websites. We may revise these Terms of use at any time by amending this page.


Access to Our Website is permitted only for lawful purposes on a temporary basis. We reserve the right to update Our Website and the Products and Services We provide at any time without notice.

You may not use Our Website:

a) In any way that breaches any applicable local, national or international law or regulation.

b) To transmit or procure the sending of spam or spam links.

c) To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware or any other malicious or technologically harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

i) Not to reproduce, duplicates, copies or re-sell any part of Our Website in contravention to the provisions of these Terms and

ii) Not to access without authority, interfere with, damage or disruptany part of Our Website and any equipment or network on which Our Website is stored;

not to issue a denial-of-service or a distributed denial-of service attack.


We are the owner or the licensee of all intellectual property rights in Our Website, including without limitation Our brand, logo, name, domain name and the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. People or model images cannot be downloaded or copied, due to copyright laws. Permission is granted for viewing the pages of our Websites on the Internet, subject to these Terms.

You may print off one copy and may download extracts, of any page(s) from Our Website, for Your personal reference and You may draw the attention of others within Your organisation to material posted on Our Website. Copy downloaded or taken from ANTIQUE APOTHECARY literature must be used exactly as printed or written. You must not modify the paper or digital copies of any materials You have printed off or downloaded in any way, as changing a word or two may change the real meaning or definition and You must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

In the event that information is downloaded from Our Websites, the information, including any content, data or files incorporated in or generated by the Website are owned by ANTIQUE APOTHECARY and ANTIQUE APOTHECARY retains complete title to the information and all property rights therein. All other rights reserved. Our status and that of any identified contributors, as the authors of material on Our Website, must always be acknowledged. If You wish to make any use of material on Our Website other than that set out above, please contact us.


Information on our Websites is provided for information purposes only and is not a substitute for professional medical advice. Nothing on Our Website is a recommendation as to how to treat any particular disease or health related condition and not all conditions will respond to treatment with medicinal herbs and natural remedies. For serious conditions or advice on health conditions in general, please visit a qualified medical practitioner.

Blogs, commentary and other materials posted on Our Website are not intended to amount to advice on which any reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to Our Website or by anyone who may be informed of any of their contents.

We do Our best to always ensure that the information on our Website is correct and accurate. Despite our best efforts Our Website may contain errors. We do not accept liability for loss or damage caused by inaccurate information. If you spot information, which you think is incorrect, you can contact us.


ANTIQUE APOTHECARY LTD Herbalists do not diagnose disease, but We work with herbs and nutritional healing to support health and to improve Your life’s quality. All the information  given by ANTIQUE APOTHECARY LTD is intended for educational purposes only and is not intended to diagnose, treat, cure or prevent diseases.


To the extent permitted by law, We, Our members, employees and third parties connected to Us hereby expressly exclude:

a) All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

b) Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with Our Website or in connection with the use, inability to use or results of the use of Our Website, any websites linked to it and any materials posted on it.

c) Any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

No member or employee of ANTIQUE APOTHECARY LTD will have any personal legal liability for that work whether in contract, tort or negligence. In particular, the fact that an individual member or employee signs in his or her own name any letter or other document in the course of carrying out that work does not mean that he or she is assuming any personal legal liability for that letter or document.


If you wish to link to Our home page, please contact us.

Our Website must not be framed on any other site, nor may You create a link to any part of Our Website other than the home page. We reserve the right to withdraw linking permission at any time without notice. Where Our Website contain links to other sites and resources provided by third parties, these links are provided for Your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from Your use of them.


Whenever you post any comments or materials to Our Website You must comply with the content rules set out below. We will not be responsible or liable to any third-party for the content or accuracy of any materials or posting posted by You. We have the right to remove any material or posting You make on Our Website if, in Our opinion, it does not comply with the content rules set out below. We will fully cooperate with any law enforcement authorities or any court order requesting or directing us to disclose the identity of anyone posting or transmitting any information or materials on or through Our Website. You must tell Us, as soon as You become aware, of any unlawful or prohibited use of Our Website by any third parties.

Any posting posted by You will be considered non-confidential and You will own the copyright in it. We have the right to use this material for any purpose and to display the name that You submit, in connection with such material. We also have the right to disclose Your identity to any third-party who claims that any material posted or uploaded by You to Our Website constitutes a violation of their intellectual property rights or of their right to privacy.

You are responsible for posting made on Our Website and agree that You will not:

a) Post or include in any message or transfer to Our Website any material which is obscene, indecent, misleading, inaccurate, homophobic, sexually explicit, objectionable, racist, sexist, defamatory, abusive, harassing, stalking, threatening or otherwise violates the legal rights of others (including rights of privacy and publicity) or is illegal.

b) Impersonate another person or entity or falsify or delete any author attributions, legal or other proper or proprietary designations or labels.

c) Promote violence or use offensive or inappropriate user names or language.

d) Infringe any copyright, database right or trademark of any other person or give the impression that the posting emanates from Us, if this is not the case.

We advise that You do not reveal any personal information about yourself in any postings. Whilst we have no obligation to actively moderate postings on Our Website, You may report any material that You consider to be in breach of the rules set out above, by contacting Us. Where We receive a complaint, We will review the post or material in question and We reserve the right to disclose information necessary, in order to satisfy applicable law or legal regulation or to edit, refuse to post or remove any information or materials, in whole or in part, for whatever reason in Our sole discretion.


ANTIQUE APOTHECARY strictly prohibits the sending of unsolicited bulk email (spam). Spam is defined for this purpose as sending ten or more messages similar in content to any persons, entities or other groups or lists unless prior authorisation has been obtained from the email recipient. ANTIQUE APOTHECARY also prohibits using false headers in emails or falsifying, forging or altering the origin of any email in connection with ANTIQUE APOTHECARY and/or its products and services.

If You or anyone You know receive spam emails by someone who is selling or describing ANTIQUE APOTHECARY’s products or services, please contact Us promptly, so that We may take appropriate action.


You agree to indemnify and hold harmless ANTIQUE APOTHECARY, its affiliates, agents, independent consultants and their respective officers, directors, employees and agents from any and all liabilities, claims, expenses and damages, including reasonable attorneys’ fees and costs, arising out of or in any way related to Your use of this service, sale or information regarding ANTIQUE APOTHECARY products and services or in connection with Your account or any other person’s use or access to this service by or through Your account, with or without Your permission, including without limitation any claims of libel, defamation, violation of rights of privacy or publicity, trespass and infringement of intellectual or other proprietary rights.


We aim to update Our Website regularly and may change the content at any time. If the need arises, We may suspend access to Our Website or close it indefinitely. Any of the material on Our Website may be out of date at any given time and we are under no obligation to update such material.


The English courts will have exclusive jurisdiction over any claim arising from or related to a visit to Our Website. These Terms are governed by English law. This electronic version of these terms has the same force and effect as an agreement in writing.


You may contact Us by visiting our Contact Us page.


Thank you for visiting.

Copyright© 2013-2021 ANTIQUE APOTHECARY LTD. All rights reserved.

Privacy Policy


This Privacy Policy sets out how ANTIQUE APOTHECARY LTD uses and protects any information that You give ANTIQUE APOTHECARY LTD when You use its Website.

By using the ANTIQUE APOTHECARY Website You consent to this Privacy Policy.

This policy as may be amended from time to time by updates on this page, sets out the basis on which any personal data we collect from you or that you provide to Us, will be processed by Us. Our Website may, from time to time, contain links to and from other external websites. If You follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies.

ANTIQUE APOTHECARY will not use cookies to collect information from your computer.

ANTIQUE APOTHECARY do not use cookies to access data from your hard drive, to determine your e-mail address or to view data in cookies created by other websites.


We may collect and process the following data about You:

a) Personally Identifiable Information about You, for example name, address, telephone number, e-mail etc, that You provide by filling in forms electronically or in hard copy including information provided when placing an order, subscribing to Our services, attending events or requesting further services/information or by completing feedback forms or other surveys.

b) For credit control and audit reasons.

c) We may collect the following information: name and job title, contact information, including email address, demographic information, such as postcode, preferences and interests and finally, other information relevant to customer surveys and/or offers.

d) Persons under 18 years old are prohibited from providing personal information on Our Websites.

We will not sell, transfer or share any Personally Identifiable Information about You to any third parties outside of ANTIQUE APOTHECARY, except under circumstances as may required by law or to protect legal rights.

If you believe that any information we are holding on You is incorrect, incomplete, or changes at any time please contact Usas soon as possible.


We Use information held about you in the following ways: a) To provide You with information or services that you request from Us or which we feel may interest You, b) To carry out Our obligations arising from any contracts entered into between You and Us, c) To notify You about changes to Our Products and Services. If You do not want Us to use your data in this way, please advise Us at the time when We collect Your data. You have the right to notify Us at any time if You wish to withdraw Your consent by contacting Us.

Copyright© 2013-2021 ANTIQUE APOTHECARY LTD. All rights reserved.

ANTIQUE APOTHECARY LTD Herbalists do not diagnose disease, but we work with herbs and nutritional healing to support health and to improve your life’s quality. All the information presented herein by ANTIQUE APOTHECARY LTD is intended for educational purposes only and is not intended to diagnose, treat, cure or prevent diseases.


Where Nature and Luxury meet TM

This document (including the terms of sale and bulk sales, where appropriate) sets out the terms and conditions of business pursuant to which "We" (as defined below) agree to sell to You (our customer) Our Products and provide Our Services (both as available from time to time). Please, read carefully Our Terms and Conditions of Business and, if You do not agree to be bound by them, please do not place an order for Our Products or Services.

Please, also note that Our Terms and Conditions of Business are periodically updated, so please ensure that each time You read them carefully before placing an order. You may find it helpful to print a copy of these terms and conditions for Your future reference.

A contract between Us (the “Contract”) will only be formed when we take payment from You for Your order.

Information about Us

1. "We"/"Us"/"Our" means ANTIQUE APOTHECARY LTD a company registered in England and Wales, with registered number 06940344.

1a. “Our Website | Online Shop” is

Our email is:

Our Products are as made available on

Our Services are as made available on

Our Products

Our Products are handmade with love and care in the United Kingdom, based on family traditions and tried and tested handmade remedies coupled with modern herbal medicine and are safe, natural and non-animal tested.

We manufacture Our Products from scratch without using ready-made bases and personally develop the most appropriate combinations of the best and most suitable ingredients.

We take personal care of all the manufacturing phases of Our Antique Apothecary Skin Care and Herbal Remedies Products: from sourcing the purest therapeutic grade essential oils, to creating Our own proprietary herbal infused oils and creating the most effective combinations, aiming at producing Products that are suitable for the most sensitive skin.

Our Products are 100% Pure and Natural with no additives, no chemicals no harsh preservatives, no chemical perfumes, no EDTA; but are full packed with vitamins, therapeutic grade essential oils and minerals.

We ensure that Our Products reach Our customers as fresh and as intact as possible, so that You can obtain the most benefit from them.

Our Promise: We strive to bring to You the most Luxurious and Natural Products. Our Ethos set us apart. Our promise to You is that We always follow strict ethical and quality standards. We source always the rarest ingredients (therapeutic grade essential oils and best quality carrier oils and herbs from the most suitable origins) and always research the best combinations in terms of potency and efficacy.

In order to ensure that Our Products reach You fresh and in the best quality conditions we have very short manufacture lead times and package Our skincare in MIRON Violetglass jars and bottles, with spray or pump. All Our Products that come in a glass jar come with their own spoon to ensure that they are not contaminated when used.

We painstakingly and continuously research new ingredients (always pure and natural) and develop them in new combinations in order to offer to You a wide range of Products for Your and Your family beauty, physical and emotional wellbeing.

We are also able to provide customised and tailored-made Products for Your specific needs. Please, contact Us to discuss Your requirements.

When You wish to communicate with Us, please email Us at

When We communicate with You regarding an order placed or the availability of Our Products, We will contact You using the e-mail or postal address provided to Us.

From time to time We may place notices on our Websites. Please, ensure that You check Our Websites each time before placing an order.

Notices and communications will be deemed received and properly served immediately, when posted on Our Website, 48 hours after an e-mail is sent (on a business day) or 5 business days after the date of posting of a letter.

Extra piece of mind: We will never pass Your contact details to third parties, unless We are obliged by law or other legal requirements.

If You wish to place an order and enjoy the unique experience and satisfaction that only Our Products can offer, please read on.


1. How to place Your order

1a. If you wish to order Our Products or Services You can:

Purchase online, by visiting and placing your order

Email Us at

1b. To place an order You must be: (i) legally capable of entering into binding contracts; (ii) at least 18 years old; and (iii) resident of the United Kingdom and Ireland or Europe. If you wish to place an order from a country other than United Kingdom, Ireland or Europe, please contact Us by email first with Your requirements.

1c. In Your order, email or letter please clearly specify: The Products/Services You wish to purchase; Quantity required (for example 15ml, 30ml, 50ml, 100ml etc.); Number of units of each Product; Any known allergies to any of the ingredients used and if You wish alternative ingredient to be used; An email and telephone number for communication regarding the progress of Your order; Whether You wish to pay by PayPal, bank transfer, cheque or postal order.


If You order Products from the Website for delivery outside the UK, they may be subject to import duties and taxes, which are levied when the delivery reaches the specified destination. We have no control over these charges and cannot predict their amount. You are the sole responsible for payment of any such import duties and taxes. Please, contact Your local customs office for further information before placing Your order.

2. Acceptance of orders

2a. Once Your order is received it will be progressed and an email acknowledgement issued to the email address You provided.

2b. An order confirmation indicating the estimated delivery time will be issued upon full payment for the Products and/or Services ordered.

2c. Please note that, Your order will only be accepted and a Contract formed when We receive full payment of the Products ordered.

2d. We may decline to accept an order in circumstances including, but not limited to: (i) Your payment not being authorised; (ii) You do not satisfy the status requirements set out above; (iii) Product(s) ordered not being available from stock and/or suppliers; or (iv) where a pricing or Product description error has occurred.

2e. We reserve the right to cancel orders at any time without prior notice. If We cancel any order, it will be without charge to You and any payment taken for such order will be refunded to You in full.

3a. The price of any Products will be as quoted on the Website from time to time, except in cases of obvious error. For the price of Services, please email Us with your request. Prices include VAT (if applicable) but exclude any shipping costs in section 6 below, which will be added to the total amount due depending on the shipping method You choose. Prices are liable to change at any time, but changes will not affect any confirmed by Us orders.

3b. If paying by cheque or postal order, please enclose the cheque or postal order with the correct amount. Please, make cheques payable to ANTIQUE APOTHECARY LTD.

3c. If paying by bank transfer, please make payment using the following details:

Bank Name: HSBC Bank plc


Account Number: 12196301

Sort Code: 40-43-41

IBAN: GB80MIDL40434112196301

Swift Code: MIDLGB22

3d. Once payment is received, We will send an email confirmation, confirming Your order and expected date of delivery/performance.

4. Protecting Your Product

4a. In the interest of hygiene and to preserve the freshness and full strength of the natural properties of Our Products, which are produced on the day of Your order. Please note that We do not allow for cancellation and/or return or exchange of the Products, unless the Products arrive to You damaged or faulty. Herbal blends and customised goods will not be exchanged or refunded. This does not affect your statutory rights. Please, read section 5 for more details.

4b. We package our Products with care to ensure that they reach You in the best possible condition. Our packers will confirm in Your confirmation email that they have checked the exterior condition of the Product before packaging.

4c. If You are buying Our Products for the first time, We recommend that You buy a trial size.

4d. You must take reasonable care of the Products; keep them away from direct sunlight and in cool conditions (preferable below 25o C).

Please note that, Our Products are made of natural ingredients, by hand and there may be slight variations in colour or consistency, which do not affect the effect or efficacy of the Product.

Also, please note: We will not be liable or responsible for any failure or delay to perform any obligations under these terms and conditions that is caused by events outside Our reasonable control.

5. What if something goes wrong

5a. In the unlikely event of the Product reaching You damaged, please provide photographic evidence and (if requested by Us) return it to Us together with its packaging and all wrapping paper within 7 days of delivery. We will examine it and if it is found by Us to be defective or damaged in transport and We will replace the Product(s) without any charge, as soon as reasonably possible.

This provision does not affect Your statutory rights.

5b. Subject to the provisions of sections 5c and 5d below, Our total liability to You in respect of all other loss or damage arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall in no circumstances exceed the value of Your order.

5c. Nothing in this Contract shall make Us liable: whether in contract, tort (including negligence), breach of statutory duty or otherwise, for (i) any loss of profit, revenue or anticipated savings; or (ii) any loss that is an indirect or secondary consequence of Our act or omission.

To the extent permitted by law, We, Our members, employees and third parties connected to Us hereby expressly exclude:

a) All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

b) Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with Our Website or in connection with the use, inability to use or results of the use of our Website, any websites linked to it and any materials posted on it.

c) Any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

No member or employee of ANTIQUE APOTHECARY LTD will have any personal legal liability for that work whether in contract, tort or negligence. In particular, the fact that an individual member or employee signs in his or her own name any letter or other document in the course of carrying out that work does not mean that he or she is assuming any personal legal liability for that letter or document.

5d. Nothing in these Terms is intended to limit or exclude any statutory rights You may have as a consumer (if any) or limit Our liability for death or personal injury arising from Our negligence, nor Our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

5e. The material displayed on Our Website is provided without any guarantees, conditions or warranties as to its accuracy. Our liability for losses You suffer as a result of Your use of the Website or any Product purchased is limited to the price of the Product purchased. If You did not purchase any Product then Our liability is limited to £25 (twenty five pound).

In the unlikely event that You receive a reaction to one of Our Products, discontinue the use of the Product and consult Your doctor.

These Terms and any document expressly referred to in them represent the entire agreement between Us and supersede any previous agreement, understanding or arrangement between us. In placing an order You have not relied on any representation, undertaking or promise given by Us.


Copyright © ANTIQUE APOTHECARY LTD 2013-2021. All rights reserved.